My Responsibilities

I play a multi-facet role at Freshworks carrying out different functions highlighted in this section.

• Developer Relations
• Developer Tooling
• Developer Experience
• Develoepr Support

As the bridge between Freshworks' engineering teams and the global developer community, I lead initiatives that foster collaboration, innovation, and shared success. My mission is to empower developers with the tools, knowledge, and support they need to create extraordinary solutions.

Building a vibrant developer ecosystem is not just a goal but a passion. From interactive office hours to comprehensive support portals, I ensure every developer feels heard, supported, and inspired to achieve their full potential. Through personalized engagement and shared learning, the community becomes a hub of innovation.

APIs are the backbone of modern development, and I ensure ours stand out. By spearheading the creation of cutting-edge API tooling, intuitive documentation, and a unified developer platform, I simplify complexity and empower developers to focus on building, not troubleshooting.

In collaboration with the Freshworks Marketplace and ecosystem teams, I bring a vision of seamless integration and powerful innovation. By leveraging Generative AI and emerging technologies, I help reshape how developers interact with our platform, unlocking unparalleled productivity and creativity.

Navigating the journey from idea to launch, I streamline the app review and submission process on the Freshworks Marketplace. By providing clear guidance, personalized feedback, and actionable recommendations, I ensure developers can bring their apps to market with confidence and speed. My goal is to maintain high-quality standards while fostering innovation and creativity across the ecosystem.

Innovation is at the heart of everything I do. Whether it’s winning hackathons, crafting in-house tools that streamline workflows, or providing personalized developer support, I am dedicated to making a meaningful impact. My advocacy goes beyond support—it's about creating an environment where every developer can thrive and shine.

By combining technical expertise with a human touch, I ensure that Freshworks’ developer ecosystem isn’t just functional — it’s transformative. Together, we’re not just building tools; we’re shaping the future of development.